Stop calling.
Start filling shifts.
Purpose-built and AI powered scheduling, shift filling, and communications for large, complex healthcare teams
ShiftLink helps hospitals and healthcare organizations automate shift filling, manage complex schedules, communicate instantly during critical events, and make data-driven staffing decisions — all while respecting union rules, fairness, and compliance
Proven at scale, built for fairness
Hospitals and
hospital networks
Multi-site
healthcare systems
Long-term care
and continuing care
Mental health, primary & acute care
Solutions designed to simplify healthcare workforce challenges
Automated Shift Filling
Fill critical vacancies in minutes — not hours.
- Instantly notify eligible staff based on role, unit, seniority, availability, and union rules
- Post single or bulk shifts with one action (partial shift)
- Ensure fair and transparent shift awarding
- Track every step with time- and date-stamped audit logs
Smart Scheduling & Rotation Management
Manage complex schedules & stay in control.
- Build and maintain recurring schedules and rotations
- Manage vacant lines and one-off changes
- Maintain visibility into conflicts, hours, and compliance
- Seamlessly trigger automated callouts when vacancies arise
Rapid Alert - Emergency Communication
Right message to the right people — instantly.
- Broadcast emergency codes and operational alerts
- Target specific teams, units, or roles
- Use OHA-aligned colour coding for fast recognition
- Deliver messages via mobile app, SMS, and email
- Maintain a full audit trail of alerts
Impact:
Analytics, Reporting & Predictive Insights
Turn staffing data into smarter decisions.
- Real-time dashboards for fill rates, overtime, and response behaviour
- Power BI integration for advanced reporting
- Predictive fill-rate forecasting to guide posting strategies
- Deliver messages via mobile app, SMS, and email
- Insights to reduce overtime and agency spend
Proven results in Healthcare
75%
Fill rate improvements
<2
minutes to fill shifts
0
shift-related grievances
$100k+
Monhtly in overtime savings
Trusted by Healthcare Organizations
Since the implementation of ShiftLink within our Mental Health Care Program at Parkwood Institute, we have seen a significant reduction in the number of complaints from staff and our union partners related to incorrect callout processes… Productivity has increased for our staffing office, which has been especially valued during the pandemic – when at times we had many shortages. ShiftLink has been an excellent choice.
St. Joseph’s Health Care London
8 weeks
to go live
Instead of making dozens of phone calls to fill one shift, I can post multiple shifts in minutes. It's fast and easy.
Oak Valley Health





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