Stop calling.
Start filling shifts.

Purpose-built and AI powered scheduling, shift filling, and communications for large, complex healthcare teams

ShiftLink helps hospitals and healthcare organizations automate shift filling, manage complex schedules, communicate instantly during critical events, and make data-driven staffing decisions — all while respecting union rules, fairness, and compliance

Why healthcare?

ShiftLink is designed for healthcare leaders, including CHROs, staffing managers, nursing operations managers, and hospital administrators.

- Eliminate manual scheduling hassles
- Streamline operations without multiple HR systems
- Seamless integration with user-friendly APIs

By optimizing workforce management, ShiftLink reduces costs, enhances care quality, and fosters a stress-free, efficient work environment for your team.

Get Better Result with Stunning Features

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Oak Valley Hospital cuts admin staffing expenses by over 70%

View Case study

ShiftLink's impact on ED scheduling at Northumberland Hospital

View Case study

Dietary aides at St. Joseph's Hospital achieve 100% fill rates

View Case study

Deer Lodge Centre achieves 82% shift fill rate

View Case study

Proven at scale, built for fairness

Hospitals and
hospital networks

Multi-site
healthcare systems

Long-term care
and continuing care

Mental health, primary & acute care

Our platform is proven in environments with hundreds to thousands of frontline staff, where fairness, transparency, and speed matter every day.

Solutions designed to simplify healthcare workforce challenges

Automated Shift Filling

Fill critical vacancies in minutes — not hours.

  • Instantly notify eligible staff based on role, unit, seniority, availability, and union rules
  • Post single or bulk shifts with one action (partial shift)
  • Ensure fair and transparent shift awarding
  • Track every step with time- and date-stamped audit logs

Impact:

Faster fill rates
Reduced overtime
Fewer grievances
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Smart Scheduling & Rotation Management

Manage complex schedules & stay in control.

  • Build and maintain recurring schedules and rotations
  • Manage vacant lines and one-off changes
  • Maintain visibility into conflicts, hours, and compliance
  • Seamlessly trigger automated callouts when vacancies arise

Impact:

Less scheduler stress
Fewer errors
Better compliance
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Rapid Alert - Emergency Communication

Right message to the right people — instantly.

  • Broadcast emergency codes and operational alerts
  • Target specific teams, units, or roles
  • Use OHA-aligned colour coding for fast recognition
  • Deliver messages via mobile app, SMS, and email
  • Maintain a full audit trail of alerts

Impact:

Faster fill rates
Reduced overtime
Fewer grievances
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Analytics, Reporting & Predictive Insights

Turn staffing data into smarter decisions.

  • Real-time dashboards for fill rates, overtime, and response behaviour
  • Power BI integration for advanced reporting
  • Predictive fill-rate forecasting to guide posting strategies
  • Deliver messages via mobile app, SMS, and email
  • Insights to reduce overtime and agency spend

Impact:

Less scheduler stress
Fewer errors
Better compliance
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Boost retention

ShiftLink boosts morale by offering intuitive scheduling and flexibility, empowering staff to align shifts with their lifestyles. This fosters appreciation, positivity, and a vibrant, connected workplace where everyone thrives.

Broadcast messaging – Communicate anything to all your staff at one click

Our Features

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Automated Shift Management

Quickly notify qualified staff of shift opportunities, post multi-vacancy shifts in seconds, and award them in minutes. Enhance your staffing pool by giving all staff equal chances to respond to shift callouts in a multi-site, multi-role, 24/7 environment.

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Smart Scheduling

Create and manage long-term schedules segmented by location and department, and instantly notify staff of changes. Reduce overtime by alerting managers about employee shift hours before awarding shifts, while increasing staff engagement by allowing shift notifications for future dates or times. 

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Rapid Alert

Instantly send emergency alerts to staff via email or SMS, for critical situations like missing persons or fires, segmented by department or location. Maintain historical data and customer reporting to track all incidents.

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Business Intelligence and custom reporting

Track individual shift callouts with time-stamped records. Use optimized scheduling strategies to enhance fill rates based on historical data. Gain insights into employee availability for better alignment & empower HR with data-driven decision-making.

Why Shiftlink

ShiftLink is specifically tailored for healthcare and Social services organizations. Over the years, we've continually built, improved, and enhanced our product based on client feedback and insights. Our deep understanding of the unique challenges faced by these organizations ensures that every module directly addresses these needs.

ShiftLink isn’t just a piece of software, it’s peace of mind

With millions of notifications sent annually, 99.9% uptime and extremely low support call volume, our solution has an established track record of dependability. 

Support when you need it

With a range of hosting solutions, 24/7/365.  ShiftLink provides round-the-clock support.

Simple & user-friendly

Our intuitive interface makes scheduling and shift management easy for both managers and employees. This reduces the learning curve and allows teams to adapt quickly, improving overall efficiency and satisfaction.

Case Studies

Proven results in Healthcare

75%

Fill rate improvements

<2

minutes to fill shifts

0

shift-related grievances

$100k+

Monhtly in overtime savings

Trusted by Healthcare Organizations

Here is what our customers have to say

Instead of making dozens of phone calls to fill one shift, I can post multiple shifts in minutes. It's fast and easy.

Chantal Brum  

Call Centre Clerk,
Oak Valley Health

The ShiftLink application is an incredibly valuable tool when scheduling staff. We operate 24 hours a day, seven days a week, and ShiftLink saves us time rather than phoning people individually. They are very responsive to our needs and are a pleasure to work with.
Desiree Hosking picture

Desiree Hosking

Associate Director, Program Services
Covenant House Toronto

Since the implementation of ShiftLink within our Mental Health Care Program at Parkwood Institute, we have seen a significant reduction in the number of complaints from staff and our union partners related to incorrect callout processes… Productivity has increased for our staffing office, which has been especially valued during the pandemic – when at times we had many shortages.  ShiftLink has been an excellent choice.

Kerrie

Coordinator,
St. Joseph’s Health Care London

ShiftLink is a great tool to make my work more efficient and allows me to focus on other aspects of my job.
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Laura Kiss

Director, Elisa House
Saint Vincent De Paul

Innovative technology like this allows us to spend less time filling shifts and more time focusing on what matters most, which is providing the very best care possible to our patients. We are pleased to partner with ShiftLink.

Jody Levac

President and CEO, Stevenson Memorial 
Hospital 

Using ShiftLink has allowed staff more time to focus on clients throughout their shifts rather than doing call arounds to fill cancelled shifts. It is easy to use and training for new staff takes just a few minutes.
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Brenda De Andrade

Supervisor
Homes First Society

Customer Stories

Since the implementation of ShiftLink within our Mental Health Care Program at Parkwood Institute, we have seen a significant reduction in the number of complaints from staff and our union partners related to incorrect callout processes… Productivity has increased for our staffing office, which has been especially valued during the pandemic – when at times we had many shortages.  ShiftLink has been an excellent choice.

St. Joseph’s Health Care London

Facts

8 weeks

to go live

Customer Stories

Instead of making dozens of phone calls to fill one shift, I can post multiple shifts in minutes. It's fast and easy.

Oak Valley Health

Customer Stories

Innovative technology like this allows us to spend less time filling shifts and more time focusing on what matters most, which is providing the very best care possible to our patients. We are pleased to partner with ShiftLink.

Stevenson  Memorial  Hospital 

Checkout our Latest Posts

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Supported by Members of

Move from reactive scheduling to intelligent workforce automation

Checkout our Latest Posts

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Checkout our Latest Posts

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