Simply make a difference!
Our commitment to creating straightforward and effective solutions.
Our vision
At ShiftLink, we genuinely understand the complexities healthcare professionals face because we've been there ourselves. We know the stress of juggling schedules, the burden of overtime costs, and the pressure it places on your team. These challenges can detract from what truly matters—providing exceptional patient care.
2017 • January
Prototype developed; began partnerships with 2 hospitals and a large Toronto shelter
2019 • March
Expanded services to dozens of social services organizations across Canada
2021 • February
Enhanced ShiftLink through COVID-19 to support frontline teams while expanding into the US, serving over 1,000 teams across key states.
2022 • March
Launched advanced AI-driven scheduling features, enhancing efficiency and user experience.
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2024 • July
Expanded into healthcare centres in Manitoba, where over 10,000 nurses and other care providers are supported.
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2025 • April
Became a trusted workforce platform across large-scale healthcare systems, helping organizations regain control over staffing, reduce overtime, and improve operational efficiency.
2026 • January
Redefined workforce management with predictive intelligence—shifting healthcare organizations from reactive scheduling to proactive, data-driven decision making.
Our values
Simplicity
We believe in creating intuitive solutions that are easy to use and simple to understand.Our goal is to streamline processes so that our clients can focus on their core mission without unnecessary complexity
Empowerment
We empower healthcare and social service professionals with tools to manage their time effectively. Our platform allows staff to take control of their schedules, fostering a sense of autonomy, reducing stress.
Impact
Every feature we develop and every interaction we have is designed to create a positive impact. We are committed to helping organizations improve their operations, thereby enhancing the care and support they provide to their clients.
Collaboration
We value collaboration and believe in working closely with our clients to understand their unique needs.By fostering open communication and partnership, we ensure that our solutions are tailored and effective.
Simplicity
We believe in creating intuitive solutions that are easy to use and simple to understand.Our goal is to streamline processes so that our clients can focus on their core mission without unnecessary complexity
Empowerment
We empower healthcare and social service professionals with tools to manage their time effectively. Our platform allows staff to take control of their schedules, fostering a sense of autonomy, reducing stress.
Impact
Every feature we develop and every interaction we have is designed to create a positive impact. We are committed to helping organizations improve their operations, thereby enhancing the care and support they provide to their clients.
Collaboration
We value collaboration and believe in working closely with our clients to understand their unique needs.By fostering open communication and partnership, we ensure that our solutions are tailored and effective.
Why we do what we do
Having walked the halls of healthcare ourselves, we deeply understand the challenges you face—rising costs from overtime and agency staffing, the complexities of scheduling, and the emotional toll on staff who feel pressured to take extra shifts or guilty for declining them.
These issues impact morale, retention, and ultimately, patient care. At ShiftLink, we believe in a brighter path forward. By simplifying scheduling and improving efficiency, we help you focus on what truly matters—delivering exceptional care to your community.
We believe that at the heart of healthcare lies a fundamental truth: the well-being of your staff directly impacts the care you provide.
Our leadership
Together, Julie, Richard, and Justin drive ShiftLink with a clear vision to enhance operational efficiency and improve care quality. Their combined expertise and dedication make ShiftLink a trusted partner in transforming the way healthcare and social services manage their most valuable resource—time.
