Request a Demo Log In

Community Outreach Programs: How The Salvation Army Is Making a Difference

Aerial view, food donations on a wooden table.


In Minneapolis, Minnesota, a young family in search of asylum begins their path to a better life with a simple yet significant gesture of kindness: a box of fresh, nutritious food.  


In Santa Rosa, California, a centenarian celebrates her 102nd birthday (and counting) surrounded by care and affection in her cozy, clean home. 


And in Nashua, New Hampshire, a youth discovers a sense of belonging, guidance, and friendships to propel her into a healthy, happy adulthood. 


These are only three of the countless inspiring stories that emerge from Salvation Army programs around the world each and every single day. 


For over a hundred years, The Salvation Army has been a beacon of hope and support for people in need across the globe. It’s more than a charity organization — it’s a global force for positive change. 


At ShiftLink, we are inspired every day by the workers and volunteers who make the world a better place. In this blog post, we want to highlight the work of The Salvation Army in Canada, the US, and beyond. 


We know your time matters. We know your work matters. Interrupting your focus on caring for others to perform the time-consuming task of filling shifts in a pinch is frustrating at best. ShiftLink is not a band-aid fix. It is a response to your deepest need — to spend more time on what truly matters. We have created a software that will ease every pain point related to shift scheduling. Request a demo today or send us an email to learn more.  



Who is the Salvation Army

Working in communities in 133 different countries, the Salvation Army is not just a charity — it's a lifeline for many. From its thrift stores buzzing with unique treasures to shelters offering a safe haven, the Salvation Army's presence is felt far and wide.


In the United States, the Salvation Army's efforts resonate deeply. In 2022, with a budget of $3.6 billion, they reached out and touched the lives of over 32 million people. This remarkable feat marks them as the largest non-governmental provider of social services in the United States.  


The organization's strength lies in its people: a dedicated team of 85,000 employees and many more volunteers. Each day, they work tirelessly to uphold the values and mission of the Salvation Army: spreading the message of Jesus Christ and addressing human needs without bias or judgment.  


The Salvation Army's network is vast, with over 7,500 operational centers spread across almost every ZIP code in the U.S. and beyond. This widespread presence is a testament to their unwavering commitment to serving communities everywhere.  



How The Salvation Army Makes a Difference 

The Salvation Army's impact on communities worldwide is profound and diverse. Serving people in thousands of communities, it offers a lifeline to those grappling with addiction, lacking basic needs, or enduring hardships.  


Their efforts span from immediate disaster relief to long-term rehabilitation, housing support, and even reconnecting lost family members. 


  • Disaster Relief Efforts: Since their first response to the devastating hurricane in Galveston, Texas, in 1900, the Salvation Army has been a steadfast presence in disaster-stricken areas. Their commitment goes beyond providing meals and shelter. They offer emotional and spiritual support, a critical aspect of recovery, to survivors and first responders alike. This inclusive service is delivered without discrimination, ensuring that all those in need receive help. 

  • Food and Nutrition Support: The Salvation Army operates numerous food pantries across neighborhoods, offering not just meals but also essential nutrition and supplies. These pantries adapt to community needs, from curbside pick-ups and home deliveries to mobile units in food deserts, ensuring accessibility to all. They also assist in applying for food assistance programs like SNAP, highlighting their dedication to comprehensive care. 

  • Shelter and Housing Services: More than just a bed for the night, the Salvation Army's shelters and housing services provide over 8 million nights of lodging annually. They cater to various needs, from emergency housing and transitional living centers to dedicated complexes for homeless adults and families. Their holistic approach extends to providing emotional and spiritual support, emphasizing the dignity and worth of every individual. 

  • Rehabilitation Programs: The Salvation Army’s Adult Rehabilitation Centers are not just facilities; they are transformative environments. Through a combination of work therapy, counseling, and spiritual guidance, individuals struggling with substance reliance find a path to recovery and self-sufficiency. 

  • Spiritual and Emotional Guidance: Spiritual counseling, correctional ministry, and worship services form the core of the Salvation Army's spiritual outreach. These services offer solace and guidance, helping individuals find strength and purpose. 

  • Empowering Lives Through Services: The Salvation Army extends its support to various aspects of life, from educational and job training to providing essential rent, mortgage, and utility assistance. Their emergency assistance programs across the country play a crucial role in helping families maintain their homes and meet their basic needs. One standout initiative of the Salvation Army is the Pathway of Hope, which reaches out to families with children and offers them the support and tools needed to break free from the relentless cycle of crisis and poverty. 

  • Youth Engagement and Development: The Salvation Army actively invests in the younger generation through its youth groups, including Sunday schools, Scout and Guide packs, and specific programs like the Girl Guards and Adventure Corps in the United States. These groups foster a sense of community and personal growth, instilling the Salvation Army’s values and encouraging exploration of faith. 

  • Response to COVID-19: During the challenging times of the COVID-19 pandemic, the Salvation Army's response was substantial, providing millions of meals and personal protective equipment kits in the United States. This exemplifies their agility and commitment to responding to emerging community needs. 

  • Family Tracing Services: Established in 1885, the Family Tracing Service of the Salvation Army has been instrumental in reuniting families. While adapting to changing privacy laws and regulations, they have successfully reunited thousands of individuals with their loved ones, demonstrating their dedication to restoring and strengthening family bonds. 

  • Other Programs: The Salvation Army's offerings extend to programs for seniors, anti-human trafficking efforts, domestic abuse support, and more. Each program is designed to address specific community needs, reflecting the organization's deep understanding of and commitment to the diverse populations they serve. 


In every action, the Salvation Army embodies compassion and practical help, making a tangible difference in the lives of millions. Their broad spectrum of services, delivered with empathy and respect, underscores their enduring legacy as a pillar of support in communities around the world. 



Adapting to Local Needs 

Salvation Army understands that challenges vary from community to community, so it addresses local issues such as homelessness, drug addiction, and hunger based on the community’s needs. This localized strategy ensures that the solutions provided are as relevant and effective as possible. 


Shelter volunteers passing box of food donations.


Community-Focused Donations 


The Salvation Army firmly believes in the power of local support. When you contribute, whether through donations of money, items, or time, you can be confident that your contribution is directly aiding your community. This grassroots approach reinforces the bond between the organization and the local people, creating a network of mutual support and care. 



Responsible Stewardship 


The organization is not just a recipient of generosity but a responsible steward of it. An impressive 82 cents of every dollar spent by the Salvation Army goes straight to community service programs. This efficiency and dedication to purpose greatly exceed the standards set by watchdog groups, showcasing the organization's commitment to making every donation count. 



A Legacy of Service 


The Salvation Army's heritage of helping those in need spans over 150 years internationally and more than 130 years in the United States. This long-standing tradition of service is supported by a vast network of over 3,500 officers, 60,000 employees, and 3 million volunteers. Together, they reach over 30 million Americans annually. This extensive experience and wide reach make the Salvation Army not just one of the largest but also one of the most seasoned providers of social services in the world. 



Making a Difference, Together 


The Salvation Army, through its century-long journey of service, has stood as a testament to the power of compassion and dedicated action.


Shelter volunteer holding a cardboard box with other volunteers in the background.


From the streets of Minneapolis to the homes in Santa Rosa, and the communities in Nashua, this organization has woven a tapestry of hope and assistance that stretches across nations and touches lives in the most profound ways. 


Their work is not just about providing services, but about nurturing human dignity, fostering resilience, and building stronger communities. Their commitment to addressing the unique challenges of each community they serve, coupled with their responsible stewardship of resources, sets a benchmark for effective and heartfelt service. 


In a world where the need for kindness and support is ever-present, the work of the Salvation Army is perhaps more important than ever. Their legacy is not just in the numbers they serve but in the lives they transform. It's a legacy that inspires us at ShiftLink, as we strive to create solutions that support those who dedicate their lives to helping others. 


If you're looking for a way to streamline your organization's operational needs to focus more on your core mission, ShiftLink offers a solution. Our software is designed to ease the complexities of shift scheduling, allowing you more time to focus on what truly matters. To discover how ShiftLink can enhance your operational efficiency, request a demo now




RSS icon Facebook icon Twitter icon LinkedIn icon


Julie Adams
Name: Julie Adams
Posts: 9
Last Post: May 20, 2024
Aleea Hosein
Name: Aleea Hosein
Posts: 9
Last Post: May 13, 2024
Richard Bicknell
Name: Richard Bicknell
Posts: 15
Last Post: May 6, 2024